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Carlos Harding-Rojas is an experienced Information Technology professional currently serving as Desktop Support at Aspen Aerogels since February 2022, showcasing expertise in configuring and supporting various technologies and delivering comprehensive technical assistance across multiple locations. Previously, Carlos worked as Engineering Technician II at Leidos, where evaluations and repairs of module assemblies were performed, and as Systems Specialist at IGT, facilitating the migration of over 14,000 mailboxes to Office 365 with minimal downtime. Carlos began a career in technology with an IT Specialist Intern role at IGT, successfully extending user accounts and deploying Windows 10 devices. Early professional experience includes roles as a Sales Associate at New Balance, focused on customer service, and as a Manager at KFC, overseeing a team and ensuring customer satisfaction. Carlos holds a High School Diploma from William E. Tolman High School and completed a program at Year Up between 2017 and 2018.