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Sumant Velankar has a diverse work experience in the field of customer support and technical engineering. Sumant started their career at Agc Networks in 2010 as an Engineer Customer Support, where they provided assistance to customers. Sumant then joined Peregrine Projects and Solutions WLL in 2013 as a Technical Support Engineer, where they continued to provide technical assistance to clients until 2014. In the same year, they joined Aspect Software as a Senior Customer Care Engineer, where they currently hold a position.

Sumant Velankar attended Rajendra Mane College of Engineering and Technology for an unspecified period without completing a degree or field of study. Later, they studied at Kashidas Ghelabhai High School and obtained a Bachelor's of Engineering (B.E.) degree in Electronics & Telecommunication. Their education history also includes attending Utkasha Mandir Malad (West), although no specific details about the degree or field of study are provided. In addition to their formal education, Sumant Velankar has obtained several certifications, including Alvaria All Products Certified Associate from Alvaria, Inc. in August 2022, Speaking Confidently and Effectively from LinkedIn in August 2021, and a Post Graduate Certificate Program in Cloud Computing from Manipal Academy of Higher Education in July 2021.