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Rachel Cross is an experienced HR professional currently serving as the Head of PX - Shared Services at ASOS.com since February 2023, where responsibilities include developing a Shared Services Model and overseeing a team managing HR functions for a global workforce of 3,000. Prior to ASOS.com, Rachel held the position of HR Operations Manager at Dr. Martens - Airwair International Ltd, managing employee lifecycle processes across the UK and Europe. Rachel also spent nearly a decade at Superdry in various roles, culminating as HR & Payroll Operations Manager, where oversight included HR policies and international payroll for over 5,000 employees. Earlier experience includes roles at EDF Energy and Dairy Crest, focusing on HR operations and advisory functions. Rachel holds a Master of Science in Business Management from the University of Chester and a First Class Bachelor of Arts in Marketing and Psychology.