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William Poe is an experienced IT professional currently serving as an IT Developer at Ashley Furniture Industries since February 2017. In this role, significant achievements include the elimination of the AS400 green screen for time and attendance systems and the implementation of FLIR thermal cameras for employee temperature screening. Prior to this position, William was a Senior Desktop Support Analyst, providing extensive onsite support for over 1,700 users and managing various enterprise software environments. Experience also includes a role as a Data Systems Analyst at Support.com and as an Information Systems Technician in the US Navy, where responsibilities encompassed machine deployment, network support, and server maintenance. William holds a Bachelor of Science in Network and System Administration from American InterContinental University.