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Tanya Devgan is an experienced professional currently serving as Operations Team Lead and Social Media Specialist at Asentech India Pvt. Ltd. since October 2020, where responsibilities include managing social media accounts, content optimization, and performance reporting. Prior experience includes a role as Senior Customer Service Representative at EXL from September 2015 to July 2018, focusing on client escalation resolution and customer satisfaction, and as a Customer Service Representative at Wipro Limited from August 2014 to August 2015, where customer queries were addressed efficiently while generating sales leads. Tanya holds a degree from Delhi University, completed between 2011 and 2014.