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Ryan Firm currently serves as the Director of Research and Product Design at Ascension, after previously holding the position of Senior Manager of Experience Design at CVS Health, where leadership of cross-discipline teams focused on End to End Health Solutions and the Health Dashboard was paramount. Prior experience at HCA Healthcare involved managing a team of UX and design professionals, establishing UX standards, and leading initiatives for a comprehensive design system. Ryan's career also includes roles as an Adjunct Professor, Creative Director, and Senior UI Designer in various organizations, alongside a strong educational background with a Master of Science in User Experience and a Bachelor of Fine Arts in Graphic Design from respected institutions.