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Rich Jacob is an experienced IT program manager currently serving at Ascension Technologies and Ascension Information Services since 2014, overseeing extensive projects such as a Windows 7 deployment affecting 15,000 assets across 230 facilities. Previous roles include program management and IT consulting at HMO, Wayne County Building Authority, and Shaw Systems & Integration, where Rich managed various aspects of IT infrastructure, security, and project execution in diverse sectors. With a solid foundation in technical sales and project management from IBM Global Services, Rich possesses a PMP certification from the Project Management Institute and an associate degree in Electronic Engineering Technology from the National Institute of Technology.