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Alex Sam, MBA, CSM, RTE, is an experienced Release Train Manager, Senior Scrum Master, and Product Manager currently at Ascend SC since January 2021, where responsibilities include leading digital transformation initiatives and managing procurement activities. Previously held positions encompass Product Manager at MedData, Senior Business Systems Analyst/Product Owner at AIG, and Technical Business Analyst at Lennar. Alex has also worked as an ERP Solutions Payments Consultant at Paymetric, contributing to service alignment, and as a Business Process Analyst at Kinder Morgan, documenting requirements for improved inventory management systems. Additional roles include Business Analyst positions at NRG Energy, People's Trust Federal Credit Union, and JPMorgan Chase, with a strong foundation in process analysis and user interface design. Alex holds an MBA in Information Systems and Project Management from Keller Graduate School of Management and a Bachelor's degree in Business Administration from Texas Southern University.