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Roberta Burns started their work experience in 2005 at Jones & Bartlett Learning, where they held various roles including Sales Associate, Account Specialist, Senior Account Specialist, and International Business Operations Manager. Roberta joined Ascend Learning in 2023 as the Safety & Security Head of International Operations.

Roberta Burns attended Worcester State University from 2001 to 2005, where they earned a Bachelor of Arts degree in Communications.