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Erin James (Thomas) has a diverse work experience in the field of marketing, public relations, content creation, and publishing. Currently, they are serving as the Director of Marketing & Public Relations for Ascend Hospitality Group, where they lead the marketing and PR strategies for eight restaurant brands. Prior to this, they worked as a Marketing & Media Manager for the same company. Erin has also worked as a content creator, copywriter, and editor on a contract basis for various companies and publications. Additionally, they have experience as a Partner at Sip Publishing, Editor-in-chief for CIDERCRAFT Magazine and Sip Magazine, and as a Key Accounts Manager at Unique Wine. Furthermore, Erin has held positions such as Restaurant Reviewer and City Scout at Citysearch.com, Columnist at Seattle Weekly, Food & Beverage Columnist/Feature Writer at Seattleite, and Columnist & Blogger at WINO Magazine.

Erin James (Thomas) obtained a Bachelor of Arts degree in Communication and Journalism/Public Relations from Washington State University - Edward R. Murrow College of Communication. Erin attended the institution from 2003 to 2007.