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Frank Wiegand has extensive experience in technical support and engineering, starting as a Service Engineer at Siemens Enterprise Communications from August 1986 to July 1993. Following that, Wiegand held various roles, including Field Service Engineer at Kobinger Kommunikation and Senior Service Engineer at Service Concept GmbH. Wiegand went on to become a Customer Support Engineer at NICE Systems and Dictaphone IVS AG, before serving as the CEO of Wiegand Voice Netcom from August 2006 to December 2016. Since July 2010, Wiegand has been with ASC Technologies AG, where current roles include Teamlead Remote & Field Support, Global Customer Support Engineer, and Technical Trainer at ASC Academy. Education was completed at Werner-von-Siemens-Schule Frankfurt.