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Alessandra Marinetti is an experienced leader in customer education, currently serving as Head of Global Customer Education at Asana since May 2022. Previously, Alessandra held various senior roles focused on developing education programs and customer success, including Sr. Director at AppDirect and Sr. Director at Box, where notable achievements included scaling educational initiatives for large customer bases and developing certification programs. Prior experience includes significant roles at LinkedIn, Intrepid Learning Solutions, Convergys EMEA, The Global Fund, and the United Nations High Commissioner for Refugees, showcasing a strong background in instructional design, learning strategy, and performance management. Alessandra's educational credentials include a Master’s degree in Education with a focus on Instructional Technologies from San Francisco State University, along with several certification programs in leadership, management, and human resources.