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Letícia Schmitt Rocha currently serves as a Technical Support Jr Analyst in Integration Success at Asaas since October 2021, handling complex issues related to integrations and ensuring effective communication between clients and engineering. Previous experience includes roles at Cooperativa Tritícola Regional Sãoluizense Ltda - Coopatrigo, where responsibilities ranged from administrative tasks and inventory control to customer service. Letícia is pursuing a Master of Business Administration, specializing in Customer Experience and Employee Experience at Estácio, and holds a Bachelor's degree in Accounting from Universidade Regional Integrada do Alto Uruguai e das Missões.