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Leslie Smith is a seasoned analytics professional with extensive experience in market research and customer insights. Currently serving as a Senior Analyst in Market Research at ARUP Laboratories since October 2019, Leslie collaborates with diverse teams to drive data-driven decision-making. Previously, as a Senior Analyst at JetBlue Airways, Leslie created and analyzed customer surveys, implemented an after-call survey system, and launched a text analytics tool. Additional experience includes roles as a Senior Research Analyst at Bottom Line Training and Consulting and Operations Analyst at C.R. England, along with an academic role as a Statistics Teaching Assistant at Brigham Young University. Leslie earned a Bachelor of Science in Statistics from Brigham Young University.