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Darlene Dalgleish is an experienced instructional designer currently serving as a Freelance Instructional Designer at DD Digital Solutions Inc since December 2020, specializing in creating interactive eLearning courses using Articulate 360. Darlene also collaborates as a Learning Designer at Artha Learning Inc, focusing on virtual instructor-led training for an Agile Procurement Learning Initiative. Prior experience includes a notable tenure at Allstate Insurance Company of Canada, where Darlene held several roles such as Education Development Specialist, Agency Development Consultant, Agency Development Manager, Business Development Consultant, Office Manager, and Sales Associate, developing engaging learning solutions and enhancing agent training. Darlene's educational background includes multiple certifications in instructional design and risk management from various institutions including the Instructional Design Academy and MacEwan University.