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Joy (Chalupsky) Kramer is an experienced social media and digital content specialist with a strong background in managing global strategies for various organizations. Currently serving as Social Media Manager at Artera since April 2022, Joy focuses on enhancing customer service in healthcare. Previous roles include Social Media Specialist at Phoenix Children's Hospital Foundation and Social Media and Digital Content Manager at SOURCE Global, among others. Joy has significant expertise in reputation management, paid and earned media strategies, and digital marketing across multiple industries, including healthcare, energy, and retail. Joy holds a BBA in Advertising and Marketing Management from Northwood University.