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Ruzma B. is an experienced Group Credit Control Manager currently with Majar Group since January 2022 and at Arrows Group Global since February 2018, where responsibilities include managing credit control operations and implementing strategic staffing services. Prior to these roles, Ruzma B. served as Divisional Manager - Credit Control at Your World Recruitment Group, overseeing a team of 16, setting departmental KPIs, and driving process improvements. Ruzma B. began the career as a Credit Controller at Hays, with over 16 years in various credit control roles, including supervision and team leadership, consistently achieving cash collection targets and maintaining efficient accounts management across multiple organizations.