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Shannon Novak is the Director of Culture & Communication at Arrow Senior Living Management. Shannon has over 10 years of experience working with animals, including grooming and veterinary care. Shannon is a passionate animal advocate and has been instrumental in Arrow's efforts to promote animal welfare.

Shannon Novak has a Bachelor's of Science in Biology from Stephens College.

Their manager is Stephanie R. Harris, Chief Executive Officer. They work with William Marshall III - Chief Financial Officer, Justin Ladd - VP of Operations, and Cassie Tweten - Chief Sales Officer. Some individuals on their team include Aaron Nieson - Creative Generalist, Howard Simmons - Editor & Archivist, and Charlie Johnson - Creative Project Coordinator.