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Rosa Ilaria Frega has extensive experience in customer care and content editing, currently serving at Gruppo Mondadori since January 2017 as a Customer Care - Content Editor - Community Manager. Responsibilities include providing support and personalized guidance for bloggers on the Altervista platform, with a focus on Giallozafferano, Italy's leading recipe website, and managing content creation and interactions on the site. Previously, Rosa Ilaria Frega worked at Banzai Media S.R.L. as a customer care representative and supported bloggers at GialloZafferano from June 2013 to November 2015. Earlier career roles included working as a maintenance employee at Silva extracts srl and as a warehouse manager for tools at Alphagomma spa. Rosa Ilaria Frega holds a degree in Mechanical Engineering from Università della Calabria and a degree in Ground Vehicle Engineering from Università di Pisa.