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Olamide Ibiyeye-Oyawoye has been working in the customer service industry since 2013. Olamide began their career as a Credit Control Officer (Intern) at Cornerstone Insurance Plc in 2013. In 2018, they worked as a Customer Service Representative at both Konga Online Shopping Ltd and Outcess. Since 2019, they have been working at Arnergy as a Customer Experience Lead and Senior Associate.

Olamide Ibiyeye-Oyawoye's education history includes a Bachelor of Science in Mathematics from Ahmadu Bello University, which they completed in 2015. In 2021, they began a Data Analytics program at Dataleum, which is still ongoing. Olamide also holds a Master of Science in Management (Business Analytics) from the University of Hertfordshire, which they completed in 2023. In addition to their degrees, they have obtained several certifications, including Business Communication from the University of Hertfordshire Business School (2023), SQL Fundamentals from Sololearn (2021), Data Analytics with Microsoft Excel from Dataleum (2021), Customer Success Manager from Udemy: Online Courses (2021), and Outstanding Customer Service from Alison - Free Online Learning (2019).