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Aderounke Adeonigbagbe

Business Development Manager at Arnergy

Aderounke Adeonigbagbe has held a variety of roles in the past 8 years. In 2013, they were a Customer Service Representative at iSON BPO, a leading BPO Service Provider in Africa. Aderounke'srole included answering incoming and outgoing calls, multitasking, providing resolution to customer queries, and escalating priority issues. Aderounke then moved to Mall for Africa in 2016 as a Customer Service Coordinator. In 2019, they joined Arnergy as a Business Development Manager, where they conducted research to identify new markets and customer needs, developed a growth strategy focused on financial gain and customer satisfaction, and provided trustworthy feedback and after-sales support. Aderounke also held the role of Customer Experience Senior Associate, providing adequate knowledge on renewable energy to general masses and helping customers manage their energy usage. In 2021, they founded Keron Global Consult Ltd, where they are responsible for analyzing and implementing business strategies for the growth of the organization and managing staff and clientele.

Aderounke Adeonigbagbe has a Bachelor's degree in Linguistics from the University of Ilorin, obtained in 2012. In addition, they have obtained various certifications, including Business Strategy Development from Udemy in September 2021, Certified Customer Service And Sales Personnel from Udemy in September 2021, Sales Negotiation from LinkedIn in September 2021, Human Resources Foundations from LinkedIn in May 2020, Chartered Customer Relationship Management from the Chartered Institute of Customer Relationship Management Africa in December 2019, and Certified Customer Service Professional (CCSP) from Customer Service Review Inc. in April 2019.

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