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Saumya Pillai is an experienced Customer Success Manager currently at Armakuni since September 2024 and previously held the same role at Simform from September 2023 to September 2024. Prior to these positions, Saumya worked at Hidden Brains InfoTech Pvt. Ltd. in various roles including Consultant - Engagement, Client Engagement Manager, and Sr. Engagement Executive from November 2014 to July 2023, focusing on client growth and engagement strategies. Earlier career experience includes management of marketing and brand development at Accusol Technologies Pvt. Ltd. and business development at Tesla CADD Outsourcing Services. Saumya holds an MBA in IT Management from Sardar Patel University, completed between 2007 and 2009.