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Jelisa Martin is an accomplished professional with a strong background in data analysis, automation, and process improvement. Currently serving as a Production Maintenance Analyst III at Arkansas Electric Cooperative Corporation since November 2020, Jelisa has excelled in quality assurance and workflow optimization initiatives. Previous experience includes a role as Business Analyst II at Centene Corporation, where Jelisa focused on aligning business and technology needs, and as a Business Analyst, which involved streamlining procurement processes. Early career roles at Verizon included assisting customers with complex technical issues and achieving high customer satisfaction ratings. Jelisa holds a Bachelor of Science degree in Information Science from the University of Arkansas at Little Rock.