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Jess Hayes currently serves as a People & Culture Administrator at ARKANCE, beginning in April 2024, where responsibilities include managing HR inquiries, assisting with reporting, and coordinating new employee setups. Previously, while working as a Talent Acquisition Advisor at YMCA Brisbane from September 2022 to February 2023, Jess oversaw recruitment processes, supported hiring managers, and developed recruitment campaigns. Earlier experience includes roles as a Recruitment Consultant at Randstad Australia, a Resourcing Specialist at Programmed, and various positions at Queensland Health, including Food Services Officer and Allied Health Assistant. Jess holds a Diploma in Human Resources Management and Services from TAFE Queensland, along with several certifications in leadership and business.