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Diana Zelaya

Remote IT Helpdesk at ARK Solvers

Diana Zelaya is our Remote IT helpdesk providing support for hardware and software issues. As part of our Network Operations Center team, she is also in charge of monitoring critical network elements and engaging in proactive network system monitoring.

Diana started her career in IT in 2016 and has worked to provide support to field technicians, handling escalations, monitoring and has a strong customer service background. She plans to continue her education in cybersecurity.