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Shannon W. has a diverse work experience spanning various roles and industries. They began their career in 2008 as a Junior Programmer for the State of Alaska's Department of Labor, where they supported the Unemployment Benefits system and managed web applications. They later transitioned into a Project Manager role, overseeing department-specific projects and coordinating inter-departmental initiatives. In 2012, Shannon worked as a Website Administrator for the State of Alaska's Department of Administration, maintaining the official state website and the division's Enterprise Technology Services website. They then joined the State of Alaska's Department of Commerce as an Analyst/Programmer II, where they worked on the implementation of the new State Based Systems project and collaborated with insurance staff to create reports. Shannon also worked as a Web Developer for the Alaska Department of Natural Resources, assisting in the implementation of the Alaska State Agricultural Land Sale application. From 2017 to 2019, Shannon worked at FIS as a Security Analyst and System Administrator, performing incident response, firewall monitoring, and threat detection, among other responsibilities. In 2019, they joined American Express Global Business Travel as a Security Analyst II, where they conducted investigations, analyzed security events, and searched for potential indicators of compromise. Most recently, in 2020, Shannon worked as a Junior Security Architect for the Arizona Department of Economic Security before transitioning to the role of Information Security Architect at the Arizona Department of Revenue in 2022. Overall, Shannon's experience showcases their expertise in information security, systems administration, web development, and project management across various government and private sector organizations.

Shannon W. attended the University of Alaska Southeast from 2000 to 2002, where they studied Information Technology. They obtained an Associate's Certificate in Business Analysis from George Washington University in February 2011. Additionally, Shannon W. holds several certifications, including the GIAC Certified Enterprise Defender (GCED) obtained from GIAC Certifications in November 2019, and the Security+ certification obtained from CompTIA in May 2018.