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Shalisha Hicks is a highly experienced technology professional, currently serving as a Technical Analyst III at Ally and a Senior Technical Support Specialist at Arise Virtual Solutions Inc. Additionally, Shalisha operates as a Notary Public with Notary In Heels and is the Founder and Senior Repair Technician at Geek In Heels. Previous roles include Financial Relationship Consultant at Regions Bank, Co-Founder of iSee Tech Kids, and Board Member at NAF, where Shalisha provided technical advice for the AIOT Academy, mentoring students in STEM fields. Additional experience includes IT Analyst II at Ferrellgas and Software Analyst at Cerner Corporation, with an early career as a Technology Instructor at COMPUTER EXPLORERS. Shalisha holds an Associate of Arts and Sciences degree in Computer and Information Systems Security from Kansas City Kansas Community College and a CompTIA A+ certification from Centriq's IT Career Program.