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Pat has over 30 years of experience in technical editing/writing of scientific and engineering publications prepared for an array of government agencies including NIH, NASA, NOAA, USAF, US Army, and the Departments of Education and Labor. She holds a bachelor’s degree in technical management from the University of Maryland. She has been a senior consultant and proposal coordinator/manager on projects for 8a, woman-owned, and service-disabled veteran-owned small businesses as well as large defense industry contractors.

Pat has extensive experience in IT and telecommunication supporting cutting-edge technologies and small business startups. She has written and produced technical documentation, installation guides, and user manuals for a variety of proprietary software applications for both commercial and government clients to include a nationwide transmission/scheduling/billing system for National Public Radio (NPR) as well as financial and business management systems for the Naval Air Systems Command (NAVAIR), US Post Office, and USAID. She produced and maintained developer and end-user documentation for MICROS System’s RES 3700 Point-of-Sale (POS) software system, an integrated sales management network application for the hospitality industry with distribution worldwide. Her work documented continued development of multi-tiered interfaces, customized back office applications, Enterprise Management modules, Credit Card Drivers (UCCD, NaBANCO, NaBANCO NB, CMS, CES, AAFES, BuyPass, BCFerries, Tender Retail, STC, PMS), and a host of related products, peripherals, and utilities. Before MICROS, she was the lead technical writer/software tester for SnareNet, a ground-breaking internet security company developing low-cost, peer-to-peer encryption software for network access to workstations and servers. She has developed and implemented content management for IOS-based smartphone system and has designed, developed, and programmed corporate websites. Pat’s technical writing skills and expertise brings a strong voice to Argent’s marketing and business ventures.