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Robin Jurkowski is an accomplished leader in customer service and management, currently serving as Associate Vice President of the Contact Center at Ardeo Education Solutions since November 2021. Previous roles include National Director of Customer Success at Guaranteed Rate, Director of Customer Care at Collegis Education, and various managerial positions at Alliant Credit Union, where responsibilities included overseeing member relations and service quality. Robin's extensive experience also encompasses leadership roles in member services at Members United Corporate FCU and BCU, as well as retail banking at Corus Bank. Robin Jurkowski holds an MBA from Lake Forest Graduate School of Management and a Bachelor of Science in Marketing and International Business from Illinois State University.