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Anna Zarceno has a diverse work experience spanning over two decades. Anna began their career at Texas Chicken Company as a Cashier and Register Operator from September 2000 to February 2001. Anna then worked at L+H Automation as an Administrative Assistant for a brief period from July 2002 to October 2002. Following that, Anna joined Robinsons Land Corporation as a Recruitment & Benefits Assistant, where they handled company benefits, events, and other related tasks from March 2003 to August 2007. In 2008, they joined Archirodon Group N.V. and held various roles, including HR Officer from March 2008 to December 2014, and HR Section Head from January 2015 to the present.

Anna Zarceno began their education in 1998 at the Pamantasan ng Lungsod ng Maynila, where they earned a Bachelor's degree in Psychology. Anna continued their studies at the same institution and obtained an Associate's degree in Professional Education in 2004. Later, Anna pursued higher education and completed a Master's degree in Industrial and Organizational Psychology from the Pamantasan ng Lungsod ng Maynila. In 2012, they attended The Chartered Institute of Personnel and Development (CIPD) and obtained a Diploma in Human Resource Practice from the Bradfield Group. Anna also holds the CIPD HR Practice certification from the CIPD. The exact dates of their certification and the institution from which it was obtained are not provided.