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Ibo Derin currently serves as the Head of Customer Relations at Archipel Academy, focusing on developing long-term relationships with key customers and implementing customer success strategies. Prior experience includes roles as Global Manager for Store Openings, Training & Assurance, and Regional Manager at Action, where Ibo oversaw international expansion and training initiatives. At Jumbo Supermarkten, Ibo held the position of Logistic Manager and Lean-TWI Consultant, managing over 400 employees while optimizing production and cost. Previous roles also include Store Manager positions at HEMA and Aktiesport, emphasizing budget management and staff development. Ibo's educational background includes degrees in Human Resource Management, Psychology, Change Management, Logistics, and Commercial Business Administration from various institutions, including Saxion University and ICM opleidingen & trainingen.