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Sarah ElSokkary is a seasoned professional in technical support and risk management with over seven years of experience in various roles. Currently serving as the Technical Support Manager and previously as a Senior Analyst at Archer Integrated Risk Management since July 2019, Sarah has a proven track record in supporting RSA Archer. Prior experience includes positions at RSA Security as a Technical Support Engineer, Orange Business Services as an Incident Management Specialist, and several internships at IBM, Orange, and Silicon21. Sarah holds a Bachelor's degree in Networks Engineering from The German University in Cairo, earned in 2016.