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Donna Cassell is currently a Senior Director at ArborMetrix, leading teams to ensure effective service delivery to clients. Prior to this role, Donna held positions at Impartner Software, HookLogic, Inc., and Cars.com, where Donna specialized in program management, implementation, customer success, and operations. Donna also worked at JPMorgan Chase as a Support Analyst. Donna holds a Bachelor of Science in Marketing and Psychology from Indiana University - Kelley School of Business.