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Shahzaib Iftikhar is a Software Quality Assurance Engineer at Arbisoft since January 2020, specializing in conducting product demonstrations, maintaining product knowledge, and developing test cases within Agile and Scrum frameworks. Prior to Arbisoft, Shahzaib worked as a Business Development Specialist at ibex, where responsibilities included customer relationship management and sales coordination, and held roles at Invowork as a User Acceptance Tester and Customer Success Manager, focusing on testing and client support. Shahzaib possesses a Master's degree from the University of the Punjab and multiple qualifications in Computer Science from various institutions, showcasing a strong academic foundation in the field.