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Marc Willett has extensive experience in product and proposition management, with a notable tenure as Head of Propositions at ARAG Legal Services UK since June 2024. Prior roles include Senior Lead of Product & Proposition at DAS UK Group, where responsibilities involved building insight-driven business cases and implementing agile methodologies. Willett's background at Lloyds Banking Group spanned various roles such as Brand & Customer Strategy Manager, where strategic customer insights were reported to senior decision-makers, and Brand Manager - Brand Experience, focusing on customer feedback and brand optimization. Additional experience includes positions at LloydsTSB and RAC, contributing to product development and strategic analysis. Willett holds a Diploma in Leadership & Management from the Chartered Management Institute.