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Hannah Oiknine is a seasoned operations and customer success professional with extensive experience across various sectors. Currently at Optibus as Customer Success Operations, Hannah supports over 100 customer success managers in maximizing client value. Prior to this role, Hannah served as Operations Manager at IRON.IO, focusing on business development and recruitment within the cyber freelance sector. Hannah also held the position of Senior Operations Manager at Techstars, aiding in connecting startups and investors. As the Founder and CEO of Babbler, a pioneering SaaS platform for media relations, Hannah successfully led strategy and raised $4 million in venture capital. Additional experience includes roles at Microsoft, Coca-Cola Enterprises, and Growit Group, along with an educational background that includes a Master of Science in Business Management from ESSEC Business School and Grenoble Ecole de Management.