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Madeleine Fuster possesses extensive experience in sales operations and business process management across various industries. Currently serving as Sales Operations Manager at Appian Corporation since July 2021, Madeleine also manages the Salesforce platform. Prior roles include Wine Club Manager at Wilcom's Inn and Business Process Lead at Dell EMC. Additionally, Madeleine has held positions at Blackboard as Sales Enablement Manager and CSC as Salesforce.com Administrator. Early experience at BAE Systems as a Business Winning Excellence Specialist involved leading Salesforce implementation for Land & Armaments. Educational qualifications include a Master of Business Administration in Wine Business from Sonoma State University and a Bachelor of Science in Marketing from Virginia Tech.