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Katelyn Surak Graumann is a seasoned professional with extensive experience in customer success and growth, currently serving as Vice President at AppFolio, Inc. since July 2011. Katelyn has held multiple roles within the company, including Senior Director of Account Services and Director of Training & Enablement, showcasing a strong background in account management and training. Prior to joining AppFolio, Katelyn worked as a Marketing Assistant at Image-X Enterprises Inc. Katelyn earned a Bachelor of Arts degree in Communication and English from UC Santa Barbara.