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Michelle Gerald has extensive experience in order management and client relations within the telecommunications industry. Currently serving as Supervisor of Order Management at AppSmart since December 2020, Michelle previously held the same position at MicroCorp since October 2017 and worked as Client Relationship Manager at ETS Solutions. Michelle's career at MicroCorp began in 2006, progressing through various roles including Pricing Manager and Pricing Specialist, where responsibilities included hiring, training, and implementing processes to improve efficiency. Prior experience includes service coordination roles at Xspedius Communications, Teligent, Inc., Mci Worlcom, and WorldCom. Michelle Gerald holds a degree in Business Administration from Trident Technical College.