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Ivo Furtado Santiago is a seasoned software engineer with extensive experience in developing user-centric applications and features across various industries. Currently serving as a Senior Software Engineer at Appcues since May 2022, Ivo focuses on enhancing user experience and engagement for the core product. Prior experience includes a role at GoodTime.io, where Ivo led development on key product features and managed a team of engineers. Ivo's earlier career involved positions at Brane, CareMessage, Hekima, Macy's, Avenue Code, Gap Inc., Arconics Ltd, and an internship at the Office of International Affairs at UFV, with a solid foundation in technologies such as HTML, CSS, JavaScript, and various frameworks. Ivo holds a Bachelor's degree in Computer Science from Universidade Federal de Viçosa.