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Suvidha Gakhar is a professional with extensive experience in marketing and CRM operations. Currently serving as Senior Executive CRM at Apollo 24|7 since September 2022, Suvidha has been responsible for managing inquiries related to campaign operations and developing marketing automation strategies. Prior experience as Assistant Marketing Manager at ShopClues involved creating a CRM plan focused on user segmentation and automated campaigns. Suvidha began the career as a Management Trainee at Blue9 Technologies and has held roles at ComCode Technology and Allied Market Research, gaining expertise in market analysis and data interpretation. Suvidha holds a Master of Business Administration in Business Analytics and Marketing from Chitkara University and a Bachelor of Commerce from DAV College, India.