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Samir Amin is a skilled IT professional with a Bachelor of Technology in Computer and Information Systems Security from Obour Institutes. Since January 2023, Samir has been serving as a System Administrator at APG - Architecture & Planning Group, focusing on project management guidelines for digitization and effectively maintaining the Scrum backlog. Prior to this role, Samir worked as a Help Desk Specialist at Drwazah Engineering Consultant and Safety, where workload assessments led to a 23% increase in productivity. Samir's experience also includes serving as a Technical Support Engineer at Petra Software Ind, ensuring infrastructure integrity, and as a Help Desk Technician at Ãœlker, where hardware, software, and network setups were managed.