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Nikki Martin has over 30 years of experience in compliance and customer service operations, with a significant tenure at ANZ, where Nikki has held the position of Compliance Lead for Customer Service Operations since November 2017. Prior to this role, Nikki served as a Senior Compliance Manager at ANZ from January 1987 to May 2016, demonstrating expertise in regulatory adherence and operational excellence throughout a lengthy career in the financial services sector.