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Jaegger Legane is a seasoned ServiceNow Consultant with extensive experience in service management and IT solutions. Currently serving at the National Bank of Belgium since September 2024, Jaegger focuses on the implementation of Virtual Agent and Predictive Intelligence. As a freelance consultant for Leffelaer & Legane and a consultant for Antwerp Terminal Services, Jaegger provides expertise in ServiceNow development, project management, and onboarding new teams onto the platform. Previously, at Deloitte Belgium, Jaegger led the ServiceNow development and Service Desk teams, driving initiatives like Employee Center and SAP integrations. Earlier roles include Service Delivery Manager at VPK Belgium, where Jaegger implemented ITIL frameworks, and IT Service Desk Coordinator at AG Insurance, overseeing service desk operations. Jaegger holds a degree in Accounting and Economics from Mater Dei Instituut Brasschaat.