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Andrew Ost currently serves as the Regional Information Technology Manager at Anthesis Group, a position held since June 2019, following various roles including Information Technology Service Desk Team Lead and Digital Workspace - Senior Analyst in Cloud Engineering. Prior to this, Andrew worked as an IT Support Analyst at Equita (Capita Enforcement) from April 2017 to May 2019, where responsibilities included resolving user tickets, managing support requests, and administering user profiles on Windows Active Directory. Furthermore, Andrew gained experience as a Service Desk Coordinator at DATAFORCE INTERACT LIMITED from April 2016 to April 2017, overseeing a team and ensuring adherence to service level agreements while providing first-line customer support.