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Kevin Kessler has a wealth of experience in various positions in companies such as AnswerNet, The TechWise Group, theITSupportCenter, LLC, API Systems, and IBM. With a background in computer and information sciences, Kevin has held titles such as Chief of Staff, Director of Technical Services Operations, Director of Business Operations, and Global Project Manager. Kevin is known for their expertise in client relations, escalations, and operations, as well as their ability to repair troubled accounts and improve customer satisfaction.