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Hena James has over 10 years of work experience in HR roles. Hena is currently working as a Senior Executive II - HR Operations at ansrsource, where they are responsible for onboarding procedures, new hire induction, and communication with Delivery POCs. Prior to this, they worked as a Manager HR and Admin at 360 Nautica in 2018, where they focused on organizational excellence, background verification processes, and performance management systems. In 2017, they worked as an Assistant Manager HR at Avi Solar Energy Private Limited. Hena'searliest HR role was as an Asst-Manager HR at Strata Retail & Technology Services Pvt. Ltd. from 2011 to 2016, where they analyzed organizational requirements, contacted potential candidates, and planned job advertisements.

Hena James pursued their education in a chronological manner. Hena attended Citizen English School, although the duration and field of study are unspecified. After completing their schooling, they joined manavbhartiuniversity from 2010 to 2012, where they earned a Bachelor of Commerce (BCom) degree with a focus on Business/Commerce. Later, from 2021 to 2023, Hena pursued a postgraduate degree in Human Resources Management and Services from the Indian Institute of Management, Shillong. Additionally, in May 2011, they obtained an HR Certification from HR House.