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Charles Abshire is a versatile professional with extensive experience in IT support and education. Currently serving as a Product Support Specialist at AnsibleHealth since May 2023, Charles manages technical issue troubleshooting and collaborates with the Engineering team on product development. Prior engagements include roles as a Virtual Event Producer at Virtual Velocity, Business Communications Trainer in Shanghai, and various IT support positions, including CEO and Owner at Shanghai Enigma Solutions and Technical Support Specialist at Frosch International Travel. Charles has demonstrated proficiency in managing computer systems, conducting training, and producing multimedia events, complemented by a strong educational background in International Business Etiquette and Protocol, Computer Software Engineering, and TESOL.