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Gemma Elwell is a skilled Business & Quality Analyst with extensive experience in analyzing and communicating business requirements, particularly with a focus on implementing and supporting Salesforce solutions. Currently at ANS Group since September 2020, Gemma has played a crucial role in developing project features and integrating systems. Previous roles include positions at UKFast, Ripe Thinking Limited, CTI Digital, and Kitbag.com, where responsibilities encompassed defining project scope, quality assurance, testing strategies, and providing comprehensive project lifecycle support. Gemma holds a BSc in Computer and Network Technology from The Manchester Metropolitan University and possesses a diverse background in retail management early in the career.