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Shafeeq Cole has a diverse range of work experience in the field of Information Technology. Shafeeq currently serves as an Information Technology Operations Manager at Anisa International, Inc., where they analyze business requirements, monitors IT systems and platforms, manages hardware and software, and oversees training and onboarding processes.

Prior to their current role, Shafeeq worked as a System Administrator Team Lead at EPM, where they restructured and improved the underperforming IT department. Shafeeq also worked as a Lead Desktop Support Analyst II at McKesson and as a Senior Technical Support Specialist at the State of Georgia.

Shafeeq gained experience as a Smart Hands Field Tech at mindSHIFT, a subsidiary of Ricoh USA, Inc., where they executed territory management procedures, maintained user accounts, and conducted hardware and software troubleshooting. Shafeeq also worked as a Network/Field Technician at AT&T, traveling to remote sites, providing onsite support, and installing and configuring PC hardware and software.

Overall, Shafeeq has demonstrated expertise in IT operations, system administration, desktop support, technical troubleshooting, and network management throughout their career.

Shafeeq Cole attended the Stagen Leadership Academy in 2022, where they completed the Foundational Leadership Course (FLC). In terms of higher education, Shafeeq obtained a Bachelor's degree in Computer Science from Oglethorpe University. Additionally, they have obtained several certifications, including "Cert Prep: VMware Certified Professional 6-Network Virtualization (2v0-641)", "Introduction to AWS for Non-Engineers: 1 Cloud Concepts", "Introduction to AWS for Non-Engineers: 2 Security", "Introduction to AWS for Non-Engineers: 3 Core Services", "Introduction to AWS for Non-Engineers: 4 Billing and Pricing", "PowerShell 7 Essential Training", "vSphere 6.7 Professional Part 01: Managing Networking", "vSphere 6.7 Professional Part 02: Managing Storage", "vSphere 6.7 Professional Part 03: Monitoring Tools", "vSphere 6.7 Professional Part 04: Securing a Deployment", "vSphere 6.7 Professional Part 05: Updates and Upgrades", "vSphere 6.7 Professional Part 06: Deploying Virtual Machines and Hosts", "vSphere 6.7 Professional Part 07: Resource Management", "vSphere 6.7 Professional Part 08: Troubleshooting", "vSphere 6.7 Professional Part 09: Backup and Recovery", "CompTIA Server+ (SK0-004) Cert Prep: 1 Server Administration", "CompTIA Server+ (SK0-004) Cert Prep: 2 Server Architecture", "CompTIA Server+ (SK0-004) Cert Prep: 3 Storage", "CompTIA Server+ (SK0-004) Cert Prep: 4 Security", and "Windows Server 2019: Implementing Group Policy". These certifications were obtained between December 2020 and January 2021.